'Cannot locate CD/DVD-ROM' or 'Please insert correct CD/DVD'

These errors are typically caused by conflicts reading the disk, which can be a conflict with the disk or the drive itself. It can also be caused by conflicts with other files and programs that interrupt the proper reading of the disk.

 

Click here for steps on ending background tasks

Click here for steps on emptying your Temp folder

Click here for CD/DVD-ROM troubleshooting steps

Click here for help with installation issues